If you want the short version - I experienced Baker as an honest company that does great work, is competitively priced, and is constantly seeking to improve their service. I will continue to patronize Baker Roofing.
Long Version -I obtained estimates from three of the highest rated roofing companies, and decided to try Baker Roofing because Chad P. knew more about roofing longevity practices and drainage management than the other two company representatives. I am staying with Baker because of the quality of both their work and their employees.
Clint was the project manager for the roofing, and I could not have asked for a better advocate. He told me everything to expect, was present for and very attentive to the entire roofing process, enthusiastically addressed all of my questions and concerns during the install, and made certain that I was completely satisfied with the completion of the work. I was impressed with his honesty and his attention to detail. In the future, I will ask for him specifically. The roofing crew was experienced (one of them had been working with Baker for more than 20 years), worked together well, and seemed to enjoy their job. It has been more than a year since the installation and there have been no leaks, no shifting or loose shingles, and the ridge vent edges are still tight against the shingles.
Chris was the project manager for the siding, and showed the same attention and enthusiasm that Clint exhibited. He happily addressed all of my concerns and questions before, during, and after the install, was very polite and helpful at all times, was quick to answer his phone when I called with questions, and paid real attention to all details, such as: making certain that the paint didn’t just match, but matched perfectly, offering and demonstrating options for the trim installation, and he even found a minor aesthetic manufacturing defect in one of the boards on final inspection and replaced the board the next day. The crew – Oscar, Ivan, and a third member whose name I did not get – was excellent. Their cuts were all clean, the boards are all tight against the sheathing, the window wrapping was much better than the original, and they did extra things like angle-cut the top edge of the trim so water runs off of the top surface instead of collecting on the flat surface (takes extra time and goes a long way towards longevity of the material). In my book, those guys are masters of their craft.
I noticed that Baker did not cut corners on materials like caulk (OSI) and house wrap (Hardie).
I didn’t get the gutter install crew’s names, but again, they were professional and friendly, did a great job (neat bends, color matched, tight connections, screws hidden when possible, etc.), and went above and beyond to make certain I was satisfied with the work. They were really nice guys who did the neatest gutter work I have seen.
A few months after the completion of the work, Charlotte, from the corporate office, called to make sure I was still satisfied with the work that they performed. She was very nice, asked relevant questions, and I believe that she was genuinely interested in my opinion and experience.
Summarily, I dealt with four departments of Baker Construction, and they all demonstrated the same interest in quality and in my personal satisfaction with their work. Everyone answered my phone calls or returned my calls the same day, and all of the work was of high quality. I did not find Baker’s estimate to be anymore expensive that the other two companies IF the comparison was the proverbial oranges to oranges… for example – another company’s estimate was less but their estimate did not include drip edges on the eaves. I did not experience any pressure of any kind from any Baker employee at any time. They sent me their estimate, checked in one time to see if I had any questions, and they were always courteous.
Merrick Bernstein
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August 18, 2024
We got so lucky to have found Baker Roofing! When we had some storm damage they did an extremely professional job replacing our roof. After that experience, we asked them if they could build out a new roof over our back deck and they did an AMAZING job and a very reasonable price. Here's a quick before and after pic. Thanks to Chris, Will and team for a really professional and stylish job.
Michael Norris
-
December 18, 2024
After six months of careful deliberation, my wife and I finally decided to contact Baker Roofing for our first major home improvement project. Their stellar reputation, supported by countless glowing reviews, gave us confidence that they were the right company for the job.
Initially, we faced some challenges with the first project manager and how certain aspects of the project were handled. At one point, we began considering other companies to complete the job, feeling that moving on might be our only option. However, Baker Roofing had a completely different approach.
Keith and Ted reached out to us promptly, eager to understand what went wrong, why it happened, and how they could make it right. They assured us that the service we had experienced was far from their usual standard. What followed was nothing short of exceptional.
Baker Roofing’s team went above and beyond, not only addressing the initial issues but also identifying and resolving concerns we hadn’t even noticed. They worked tirelessly to ensure our roof was completed to the highest standards, fixing hidden damage and preventing potential future problems. Under Ted’s leadership as our new project manager, the team delivered outstanding results with impressive efficiency and meticulous attention to detail.
In their commitment to excellence, Baker Roofing also replaced our aging gutters and installed new gutter guards to complete the roofing system. This was a critical step, as our old gutter guards had contributed to the damage that necessitated repairs in the first place. The crews were professional, hardworking, and courteous, leaving the job site spotless at the end of each day.
Today, our home stands as a testament to Baker Roofing’s integrity and craftsmanship. My wife and I couldn’t be happier with the outcome, and we wholeheartedly recommend their services to anyone in need of roofing work. If you’re reading this, you can trust Baker Roofing to deliver exceptional results.
Bill Dawkins
-
August 02, 2024
We interviewed 3 different companies including Baker to replace several of our windows, and make needed exterior repairs to some of our siding, trim, etc. From the beginning it was clear Baker was the right company to handle our project. Starting with our salesman Robert, who was extremely knowledgeable and responsive, all through the project to completion, was handled wonderfully by the Baker team. Service was above and beyond. Luke, our project manager was awesome, and very responsive to any questions that arose during the project.Our Pella window installer New & tech Brian, did excellent work. We could not be happier with the new windows and the quality of the workmanship on all the repairs. The entire crew was hardworking and awesome to work with. Our home was kept clean and tidy at the end of every day during our project.
Based on our experience, we will continue to use Baker Roofing for all our home exterior needs, and we recommend them highly!
Rob Jordan
-
October 17, 2024
I rarely leave reviews and feedback but felt driven to in our situation. We’ve been dealing with an unfortunate debacle with our roof for a year now. In the process of trying to remedy our issue caused by an another roofing company, we asked several other companies to come out and quote certain repairs. Steven Bartz from Baker was one of them. He was the only one who identified the actual problem and put together a thorough report for us. He was available for consult long before we went under contract. After many months we finally hired Baker to put down a membrane roof and help get our house up to code. The PMs on the job, William Price and Joshua Bowling were simply pros and knew exactly what they were doing. Baker can be a little more expensive than other companies, but if you want it done right and want people who will stand by their work for years to come then you should pick them. If I could only go back in time and hire them a year ago it would have saved us a lot of stress! Don’t make the same mistake we did. Roofing isn’t something you want cheap it’s something you want to last for decades.
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If you want the short version - I experienced Baker as an honest company that does great work, is competitively priced, and is constantly seeking to improve their service. I will continue to patronize Baker Roofing. Long Version -I obtained estimates from three of the highest rated roofing companies, and decided to try Baker Roofing because Chad P. knew more about roofing longevity practices and drainage management than the other two company representatives. I am staying with Baker because of the quality of both their work and their employees. Clint was the project manager for the roofing, and I could not have asked for a better advocate. He told me everything to expect, was present for and very attentive to the entire roofing process, enthusiastically addressed all of my questions and concerns during the install, and made certain that I was completely satisfied with the completion of the work. I was impressed with his honesty and his attention to detail. In the future, I will ask for him specifically. The roofing crew was experienced (one of them had been working with Baker for more than 20 years), worked together well, and seemed to enjoy their job. It has been more than a year since the installation and there have been no leaks, no shifting or loose shingles, and the ridge vent edges are still tight against the shingles. Chris was the project manager for the siding, and showed the same attention and enthusiasm that Clint exhibited. He happily addressed all of my concerns and questions before, during, and after the install, was very polite and helpful at all times, was quick to answer his phone when I called with questions, and paid real attention to all details, such as: making certain that the paint didn’t just match, but matched perfectly, offering and demonstrating options for the trim installation, and he even found a minor aesthetic manufacturing defect in one of the boards on final inspection and replaced the board the next day. The crew – Oscar, Ivan, and a third member whose name I did not get – was excellent. Their cuts were all clean, the boards are all tight against the sheathing, the window wrapping was much better than the original, and they did extra things like angle-cut the top edge of the trim so water runs off of the top surface instead of collecting on the flat surface (takes extra time and goes a long way towards longevity of the material). In my book, those guys are masters of their craft. I noticed that Baker did not cut corners on materials like caulk (OSI) and house wrap (Hardie). I didn’t get the gutter install crew’s names, but again, they were professional and friendly, did a great job (neat bends, color matched, tight connections, screws hidden when possible, etc.), and went above and beyond to make certain I was satisfied with the work. They were really nice guys who did the neatest gutter work I have seen. A few months after the completion of the work, Charlotte, from the corporate office, called to make sure I was still satisfied with the work that they performed. She was very nice, asked relevant questions, and I believe that she was genuinely interested in my opinion and experience. Summarily, I dealt with four departments of Baker Construction, and they all demonstrated the same interest in quality and in my personal satisfaction with their work. Everyone answered my phone calls or returned my calls the same day, and all of the work was of high quality. I did not find Baker’s estimate to be anymore expensive that the other two companies IF the comparison was the proverbial oranges to oranges… for example – another company’s estimate was less but their estimate did not include drip edges on the eaves. I did not experience any pressure of any kind from any Baker employee at any time. They sent me their estimate, checked in one time to see if I had any questions, and they were always courteous.
We got so lucky to have found Baker Roofing! When we had some storm damage they did an extremely professional job replacing our roof. After that experience, we asked them if they could build out a new roof over our back deck and they did an AMAZING job and a very reasonable price. Here's a quick before and after pic. Thanks to Chris, Will and team for a really professional and stylish job.
After six months of careful deliberation, my wife and I finally decided to contact Baker Roofing for our first major home improvement project. Their stellar reputation, supported by countless glowing reviews, gave us confidence that they were the right company for the job. Initially, we faced some challenges with the first project manager and how certain aspects of the project were handled. At one point, we began considering other companies to complete the job, feeling that moving on might be our only option. However, Baker Roofing had a completely different approach. Keith and Ted reached out to us promptly, eager to understand what went wrong, why it happened, and how they could make it right. They assured us that the service we had experienced was far from their usual standard. What followed was nothing short of exceptional. Baker Roofing’s team went above and beyond, not only addressing the initial issues but also identifying and resolving concerns we hadn’t even noticed. They worked tirelessly to ensure our roof was completed to the highest standards, fixing hidden damage and preventing potential future problems. Under Ted’s leadership as our new project manager, the team delivered outstanding results with impressive efficiency and meticulous attention to detail. In their commitment to excellence, Baker Roofing also replaced our aging gutters and installed new gutter guards to complete the roofing system. This was a critical step, as our old gutter guards had contributed to the damage that necessitated repairs in the first place. The crews were professional, hardworking, and courteous, leaving the job site spotless at the end of each day. Today, our home stands as a testament to Baker Roofing’s integrity and craftsmanship. My wife and I couldn’t be happier with the outcome, and we wholeheartedly recommend their services to anyone in need of roofing work. If you’re reading this, you can trust Baker Roofing to deliver exceptional results.
We interviewed 3 different companies including Baker to replace several of our windows, and make needed exterior repairs to some of our siding, trim, etc. From the beginning it was clear Baker was the right company to handle our project. Starting with our salesman Robert, who was extremely knowledgeable and responsive, all through the project to completion, was handled wonderfully by the Baker team. Service was above and beyond. Luke, our project manager was awesome, and very responsive to any questions that arose during the project.Our Pella window installer New & tech Brian, did excellent work. We could not be happier with the new windows and the quality of the workmanship on all the repairs. The entire crew was hardworking and awesome to work with. Our home was kept clean and tidy at the end of every day during our project. Based on our experience, we will continue to use Baker Roofing for all our home exterior needs, and we recommend them highly!
I rarely leave reviews and feedback but felt driven to in our situation. We’ve been dealing with an unfortunate debacle with our roof for a year now. In the process of trying to remedy our issue caused by an another roofing company, we asked several other companies to come out and quote certain repairs. Steven Bartz from Baker was one of them. He was the only one who identified the actual problem and put together a thorough report for us. He was available for consult long before we went under contract. After many months we finally hired Baker to put down a membrane roof and help get our house up to code. The PMs on the job, William Price and Joshua Bowling were simply pros and knew exactly what they were doing. Baker can be a little more expensive than other companies, but if you want it done right and want people who will stand by their work for years to come then you should pick them. If I could only go back in time and hire them a year ago it would have saved us a lot of stress! Don’t make the same mistake we did. Roofing isn’t something you want cheap it’s something you want to last for decades.