DO NOT RECOMMEND!!! This was my first experience with movers and it was not a good one. We were told a lot of misinformation at the beginning and then when moving day finally came around, were told very different things. They completely destroyed one of my dressers because they dropped it and then tried to say they didn’t know what happened. A piece of it ended up on the roof on my building and we had to call maintenance to retrieve it. The put a hole in the wall of my brand new house and didn’t even apologize for it. There was a younger guy who made us feel very uncomfortable and made very inappropriate comments and language the entire time. He left his cigarette/cigar on my table with ashes all over. He was on his phone most of the time and for someone paying by the hour, that is completely unacceptable. The older gentleman helping was doing all the work and he was incredibly nice. The company didn’t offer any type of compensation, which they said I would get, for all the issues. Definitely do not recommend, especially since they do not do anything for customers when their employees caused the delays.
Katherine Conrad
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July 20, 2024
Hired these guys for a local move. Nigel, David, Fjay did an amazing job. They meticulously wrapped all of our furniture in moving blankets and plastic wrap to ensure our pieces made it to their new home safely. They even plastic wrapped our mattresses. They truly went above and beyond.
John Velasco
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July 15, 2024
This review is written since there is not a contact email to contact All My Sons about careless handling.
Many items were damaged upon delivery after we discovered that some plastic containers were scattered in pieces at our departing apartment. Upon further investigation to the damages the following items were damaged and/or no longer function.
1. Instant Ace Plus Blender (photo attached) has its glass shattered and cannot use.
2. Reservoir Cover for Espresso (photo) that cannot function without a sealed lid (which has shattered).
3. Ceramic dishes that ended up in pieces (photo).
4. Large Dresser is missing one of its supporting legs (1/2), which we decided to remove the other since it's unlikely that the moving team still possesses this part.
5. Countless screws & shelves lost/damaged due to furniture being wrapped rather than secured then wrapped.
We are still unpacking items from our move that occured nearly 4 days ago, still expecting to find more broken pieces to things we thought were fine.
Nearly $300 in damages for service that racked up $700 in the service cost.
At least the labor guys were personable & nice, but losing items that are used every day in my household is a definitive deal-breaker.
Shamyia Smith
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August 27, 2024
Yesterday had to be one of the worst moving experiences I have had in my life. I will never use all my sons or recommend their services to anyone. When I first booked I was a little skeptical because the representative was side tracked by her daughter bringing her mail and how many bills she had while making my appointment, but still gave them a chance. I was told that someone would contact me to confirm my appointment, but they never did so I called and confirmed on my on. When I spoke with John in Raleigh (I believe this was his name) he was polite but did not include the fact that before they move your items off the truck into your home,storage, etc you have to PAY THEM. And they charge you for all the materials they use in addition to what you are paying them hourly and this was not disclosed either. My appointment was set for the morning but I received a call the day of letting me know they had call outs so the movers would be to me between 12pm-3pm. Isaiah Brown called me to let me know that they would be stopping for lunch and then heading to my apartment to move by 3pm. They arrived at 3:16pm and happened to forget the paper work required so they didn’t start until almost 3:30pm. Now when you BOOK they tell you NO MINIMUM but Isaiah let me know that I was being charged for 3 hours automatically. I had a three stop move, but because of service and the time the movers took we only made it to two stops. I paid for 2 movers which I was fine with and all I signed up for, but they included a 3rd as well for no reason. He spent time on his phone and moved what he wanted too. While moving things out of my apartment I explained what was fragile and what was not, but they didn’t seem to care. They threw trash over my apartment complex balcony and almost hit a resident walking out with the trash and laughed about. When we got to storage unit they wasted about 30 minutes of time before moving things out of the truck. At this point I had already made contact with the Raleigh office and spoke with a young lady who was just as rude as the movers so there was nothing I could do. Isaiah demanded that we pay before moving things into the storage unit because he didn’t want us to “ get off with our shit” before they moved in into the storage unit. When they put my things in storage they were slamming my items and just throwing things in the unit. I asked them if they could rearrange a few things and the disrespect continued. Isaiah kept picking up personal calls on the move and was extremely aggressive with me and my boyfriend. He was punching walls in the storage unit and took the trash that he said he would take and threw it off the back of the truck leaving it in front of my storage unit. Isaiah proceeded to tell me that he would not get in for his actions because “this ain’t our shit”. Unprofessional is an understatement of what I experienced yesterday all for a 1 bedroom apartment move. I hope no one else has to experience a move like this.
Anonymous
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August 13, 2024
I hope this will prevent others from dealing with this company. This is an ongoing dispute and I think it’s important to know what they did, how they have declined to resolve it and the legal actions I’ve begin to take. These people negligently destroyed several pieces of furniture, had me sign something to limit their liability, & worse of all, tried to commit fraud on my credit card . I have videos of them dropping my items, stalling and on their phones during my move. The movers of video stating the other one was purposely destroying my items, I was charged $900.00 to move a 1 bedroom apartment. This has caused me so much stress as I have to replace furniture and constantly look at what they have done, I have included pictures for you to review. This is how they left my items,
I feel violated and taken advantage of. I hope no one has to deal with this.
PLEASE DO NOT USE THIS COMPANY.
Our Address
7417 ACC Blvd, Raleigh, NC 27617, USA
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DO NOT RECOMMEND!!! This was my first experience with movers and it was not a good one. We were told a lot of misinformation at the beginning and then when moving day finally came around, were told very different things. They completely destroyed one of my dressers because they dropped it and then tried to say they didn’t know what happened. A piece of it ended up on the roof on my building and we had to call maintenance to retrieve it. The put a hole in the wall of my brand new house and didn’t even apologize for it. There was a younger guy who made us feel very uncomfortable and made very inappropriate comments and language the entire time. He left his cigarette/cigar on my table with ashes all over. He was on his phone most of the time and for someone paying by the hour, that is completely unacceptable. The older gentleman helping was doing all the work and he was incredibly nice. The company didn’t offer any type of compensation, which they said I would get, for all the issues. Definitely do not recommend, especially since they do not do anything for customers when their employees caused the delays.
Hired these guys for a local move. Nigel, David, Fjay did an amazing job. They meticulously wrapped all of our furniture in moving blankets and plastic wrap to ensure our pieces made it to their new home safely. They even plastic wrapped our mattresses. They truly went above and beyond.
This review is written since there is not a contact email to contact All My Sons about careless handling. Many items were damaged upon delivery after we discovered that some plastic containers were scattered in pieces at our departing apartment. Upon further investigation to the damages the following items were damaged and/or no longer function. 1. Instant Ace Plus Blender (photo attached) has its glass shattered and cannot use. 2. Reservoir Cover for Espresso (photo) that cannot function without a sealed lid (which has shattered). 3. Ceramic dishes that ended up in pieces (photo). 4. Large Dresser is missing one of its supporting legs (1/2), which we decided to remove the other since it's unlikely that the moving team still possesses this part. 5. Countless screws & shelves lost/damaged due to furniture being wrapped rather than secured then wrapped. We are still unpacking items from our move that occured nearly 4 days ago, still expecting to find more broken pieces to things we thought were fine. Nearly $300 in damages for service that racked up $700 in the service cost. At least the labor guys were personable & nice, but losing items that are used every day in my household is a definitive deal-breaker.
Yesterday had to be one of the worst moving experiences I have had in my life. I will never use all my sons or recommend their services to anyone. When I first booked I was a little skeptical because the representative was side tracked by her daughter bringing her mail and how many bills she had while making my appointment, but still gave them a chance. I was told that someone would contact me to confirm my appointment, but they never did so I called and confirmed on my on. When I spoke with John in Raleigh (I believe this was his name) he was polite but did not include the fact that before they move your items off the truck into your home,storage, etc you have to PAY THEM. And they charge you for all the materials they use in addition to what you are paying them hourly and this was not disclosed either. My appointment was set for the morning but I received a call the day of letting me know they had call outs so the movers would be to me between 12pm-3pm. Isaiah Brown called me to let me know that they would be stopping for lunch and then heading to my apartment to move by 3pm. They arrived at 3:16pm and happened to forget the paper work required so they didn’t start until almost 3:30pm. Now when you BOOK they tell you NO MINIMUM but Isaiah let me know that I was being charged for 3 hours automatically. I had a three stop move, but because of service and the time the movers took we only made it to two stops. I paid for 2 movers which I was fine with and all I signed up for, but they included a 3rd as well for no reason. He spent time on his phone and moved what he wanted too. While moving things out of my apartment I explained what was fragile and what was not, but they didn’t seem to care. They threw trash over my apartment complex balcony and almost hit a resident walking out with the trash and laughed about. When we got to storage unit they wasted about 30 minutes of time before moving things out of the truck. At this point I had already made contact with the Raleigh office and spoke with a young lady who was just as rude as the movers so there was nothing I could do. Isaiah demanded that we pay before moving things into the storage unit because he didn’t want us to “ get off with our shit” before they moved in into the storage unit. When they put my things in storage they were slamming my items and just throwing things in the unit. I asked them if they could rearrange a few things and the disrespect continued. Isaiah kept picking up personal calls on the move and was extremely aggressive with me and my boyfriend. He was punching walls in the storage unit and took the trash that he said he would take and threw it off the back of the truck leaving it in front of my storage unit. Isaiah proceeded to tell me that he would not get in for his actions because “this ain’t our shit”. Unprofessional is an understatement of what I experienced yesterday all for a 1 bedroom apartment move. I hope no one else has to experience a move like this.
I hope this will prevent others from dealing with this company. This is an ongoing dispute and I think it’s important to know what they did, how they have declined to resolve it and the legal actions I’ve begin to take. These people negligently destroyed several pieces of furniture, had me sign something to limit their liability, & worse of all, tried to commit fraud on my credit card . I have videos of them dropping my items, stalling and on their phones during my move. The movers of video stating the other one was purposely destroying my items, I was charged $900.00 to move a 1 bedroom apartment. This has caused me so much stress as I have to replace furniture and constantly look at what they have done, I have included pictures for you to review. This is how they left my items, I feel violated and taken advantage of. I hope no one has to deal with this. PLEASE DO NOT USE THIS COMPANY.