DO NOT RECOMMEND!!! This was my first experience with movers and it was not a good one. We were told a lot of misinformation at the beginning and then when moving day finally came around, were told very different things. They completely destroyed one of my dressers because they dropped it and then tried to say they didn’t know what happened. A piece of it ended up on the roof on my building and we had to call maintenance to retrieve it. The put a hole in the wall of my brand new house and didn’t even apologize for it. There was a younger guy who made us feel very uncomfortable and made very inappropriate comments and language the entire time. He left his cigarette/cigar on my table with ashes all over. He was on his phone most of the time and for someone paying by the hour, that is completely unacceptable. The older gentleman helping was doing all the work and he was incredibly nice. The company didn’t offer any type of compensation, which they said I would get, for all the issues. Definitely do not recommend, especially since they do not do anything for customers when their employees caused the delays.
Shamyia Smith
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August 27, 2024
Yesterday had to be one of the worst moving experiences I have had in my life. I will never use all my sons or recommend their services to anyone. When I first booked I was a little skeptical because the representative was side tracked by her daughter bringing her mail and how many bills she had while making my appointment, but still gave them a chance. I was told that someone would contact me to confirm my appointment, but they never did so I called and confirmed on my on. When I spoke with John in Raleigh (I believe this was his name) he was polite but did not include the fact that before they move your items off the truck into your home,storage, etc you have to PAY THEM. And they charge you for all the materials they use in addition to what you are paying them hourly and this was not disclosed either. My appointment was set for the morning but I received a call the day of letting me know they had call outs so the movers would be to me between 12pm-3pm. Isaiah Brown called me to let me know that they would be stopping for lunch and then heading to my apartment to move by 3pm. They arrived at 3:16pm and happened to forget the paper work required so they didn’t start until almost 3:30pm. Now when you BOOK they tell you NO MINIMUM but Isaiah let me know that I was being charged for 3 hours automatically. I had a three stop move, but because of service and the time the movers took we only made it to two stops. I paid for 2 movers which I was fine with and all I signed up for, but they included a 3rd as well for no reason. He spent time on his phone and moved what he wanted too. While moving things out of my apartment I explained what was fragile and what was not, but they didn’t seem to care. They threw trash over my apartment complex balcony and almost hit a resident walking out with the trash and laughed about. When we got to storage unit they wasted about 30 minutes of time before moving things out of the truck. At this point I had already made contact with the Raleigh office and spoke with a young lady who was just as rude as the movers so there was nothing I could do. Isaiah demanded that we pay before moving things into the storage unit because he didn’t want us to “ get off with our shit” before they moved in into the storage unit. When they put my things in storage they were slamming my items and just throwing things in the unit. I asked them if they could rearrange a few things and the disrespect continued. Isaiah kept picking up personal calls on the move and was extremely aggressive with me and my boyfriend. He was punching walls in the storage unit and took the trash that he said he would take and threw it off the back of the truck leaving it in front of my storage unit. Isaiah proceeded to tell me that he would not get in for his actions because “this ain’t our shit”. Unprofessional is an understatement of what I experienced yesterday all for a 1 bedroom apartment move. I hope no one else has to experience a move like this.
Giraffe Elizabeth
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September 24, 2024
Don't move with All My Sons. This is the first move I've ever had movers break anything. And it wasn't just one thing. It was like 9 things. I will be adding photos don't worry. One of the movers showed up smelling like weed, taking phone calls. Another one constantly on their phone literally walking into walls at my storage unit. I called to complain about it while they were loading and I watched them break one of the side boards of my bed frame. I was quoted half of what I ended up paying which was over 2 grand because I had to pay for boxes and tape that they deemed necessary for an additional $172. They didn't care about how they taped the boxes they used and they definitely didn't care about any of my stuff. I watched them load and unload the truck and I watched them break things. When I talked to the manager on the phone about why I was paying an additional $1,000 over what I was quoted because these movers were taking their sweet time texting and talking on their phones, he told me no way they broke anything (even though it's literally on camera at my storage unit) that it was all broken before his movers touched anything and I agreed that they would repackage my stuff so I had no choice but to pay otherwise they weren't going to unload my stuff off the truck. It took 6 hours for them to load and unload the truck of a 2BR apt without assembly and/or disassembly of any furniture. I've had most of my stuff for several years and just recently moved to a new state without anything being broken and within 6 hours I have 2 broken lamps, a dented grill, a broken tv, a messed up plush top mattress, scuff marks on most all my wooden furniture, a broken couch and recliner, a broken baseboardon a bed frame, and a pair of missing boots. Please use any other company. I filed a claim which I'm glad I did, but other reviews make it seem like this process they told me will take 30 days may not actually get taken care of at all.
They also loaded the truck backwards and put all the small stuff in first and then the big furniture and when it didn't fit, they started stacking things on top of things at the very back of the truck. Like stacking a bookshelf that weighs at least 60+ lbs on top of my grill which is how if got dented.
Thank you Eboni Roberson for the link to review.
Katherine Conrad
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July 20, 2024
Hired these guys for a local move. Nigel, David, Fjay did an amazing job. They meticulously wrapped all of our furniture in moving blankets and plastic wrap to ensure our pieces made it to their new home safely. They even plastic wrapped our mattresses. They truly went above and beyond.
John Velasco
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July 15, 2024
This review is written since there is not a contact email to contact All My Sons about careless handling.
Many items were damaged upon delivery after we discovered that some plastic containers were scattered in pieces at our departing apartment. Upon further investigation to the damages the following items were damaged and/or no longer function.
1. Instant Ace Plus Blender (photo attached) has its glass shattered and cannot use.
2. Reservoir Cover for Espresso (photo) that cannot function without a sealed lid (which has shattered).
3. Ceramic dishes that ended up in pieces (photo).
4. Large Dresser is missing one of its supporting legs (1/2), which we decided to remove the other since it's unlikely that the moving team still possesses this part.
5. Countless screws & shelves lost/damaged due to furniture being wrapped rather than secured then wrapped.
We are still unpacking items from our move that occured nearly 4 days ago, still expecting to find more broken pieces to things we thought were fine.
Nearly $300 in damages for service that racked up $700 in the service cost.
At least the labor guys were personable & nice, but losing items that are used every day in my household is a definitive deal-breaker.
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7417 ACC Blvd, Raleigh, NC 27617, USA
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DO NOT RECOMMEND!!! This was my first experience with movers and it was not a good one. We were told a lot of misinformation at the beginning and then when moving day finally came around, were told very different things. They completely destroyed one of my dressers because they dropped it and then tried to say they didn’t know what happened. A piece of it ended up on the roof on my building and we had to call maintenance to retrieve it. The put a hole in the wall of my brand new house and didn’t even apologize for it. There was a younger guy who made us feel very uncomfortable and made very inappropriate comments and language the entire time. He left his cigarette/cigar on my table with ashes all over. He was on his phone most of the time and for someone paying by the hour, that is completely unacceptable. The older gentleman helping was doing all the work and he was incredibly nice. The company didn’t offer any type of compensation, which they said I would get, for all the issues. Definitely do not recommend, especially since they do not do anything for customers when their employees caused the delays.
Yesterday had to be one of the worst moving experiences I have had in my life. I will never use all my sons or recommend their services to anyone. When I first booked I was a little skeptical because the representative was side tracked by her daughter bringing her mail and how many bills she had while making my appointment, but still gave them a chance. I was told that someone would contact me to confirm my appointment, but they never did so I called and confirmed on my on. When I spoke with John in Raleigh (I believe this was his name) he was polite but did not include the fact that before they move your items off the truck into your home,storage, etc you have to PAY THEM. And they charge you for all the materials they use in addition to what you are paying them hourly and this was not disclosed either. My appointment was set for the morning but I received a call the day of letting me know they had call outs so the movers would be to me between 12pm-3pm. Isaiah Brown called me to let me know that they would be stopping for lunch and then heading to my apartment to move by 3pm. They arrived at 3:16pm and happened to forget the paper work required so they didn’t start until almost 3:30pm. Now when you BOOK they tell you NO MINIMUM but Isaiah let me know that I was being charged for 3 hours automatically. I had a three stop move, but because of service and the time the movers took we only made it to two stops. I paid for 2 movers which I was fine with and all I signed up for, but they included a 3rd as well for no reason. He spent time on his phone and moved what he wanted too. While moving things out of my apartment I explained what was fragile and what was not, but they didn’t seem to care. They threw trash over my apartment complex balcony and almost hit a resident walking out with the trash and laughed about. When we got to storage unit they wasted about 30 minutes of time before moving things out of the truck. At this point I had already made contact with the Raleigh office and spoke with a young lady who was just as rude as the movers so there was nothing I could do. Isaiah demanded that we pay before moving things into the storage unit because he didn’t want us to “ get off with our shit” before they moved in into the storage unit. When they put my things in storage they were slamming my items and just throwing things in the unit. I asked them if they could rearrange a few things and the disrespect continued. Isaiah kept picking up personal calls on the move and was extremely aggressive with me and my boyfriend. He was punching walls in the storage unit and took the trash that he said he would take and threw it off the back of the truck leaving it in front of my storage unit. Isaiah proceeded to tell me that he would not get in for his actions because “this ain’t our shit”. Unprofessional is an understatement of what I experienced yesterday all for a 1 bedroom apartment move. I hope no one else has to experience a move like this.
Don't move with All My Sons. This is the first move I've ever had movers break anything. And it wasn't just one thing. It was like 9 things. I will be adding photos don't worry. One of the movers showed up smelling like weed, taking phone calls. Another one constantly on their phone literally walking into walls at my storage unit. I called to complain about it while they were loading and I watched them break one of the side boards of my bed frame. I was quoted half of what I ended up paying which was over 2 grand because I had to pay for boxes and tape that they deemed necessary for an additional $172. They didn't care about how they taped the boxes they used and they definitely didn't care about any of my stuff. I watched them load and unload the truck and I watched them break things. When I talked to the manager on the phone about why I was paying an additional $1,000 over what I was quoted because these movers were taking their sweet time texting and talking on their phones, he told me no way they broke anything (even though it's literally on camera at my storage unit) that it was all broken before his movers touched anything and I agreed that they would repackage my stuff so I had no choice but to pay otherwise they weren't going to unload my stuff off the truck. It took 6 hours for them to load and unload the truck of a 2BR apt without assembly and/or disassembly of any furniture. I've had most of my stuff for several years and just recently moved to a new state without anything being broken and within 6 hours I have 2 broken lamps, a dented grill, a broken tv, a messed up plush top mattress, scuff marks on most all my wooden furniture, a broken couch and recliner, a broken baseboardon a bed frame, and a pair of missing boots. Please use any other company. I filed a claim which I'm glad I did, but other reviews make it seem like this process they told me will take 30 days may not actually get taken care of at all. They also loaded the truck backwards and put all the small stuff in first and then the big furniture and when it didn't fit, they started stacking things on top of things at the very back of the truck. Like stacking a bookshelf that weighs at least 60+ lbs on top of my grill which is how if got dented. Thank you Eboni Roberson for the link to review.
Hired these guys for a local move. Nigel, David, Fjay did an amazing job. They meticulously wrapped all of our furniture in moving blankets and plastic wrap to ensure our pieces made it to their new home safely. They even plastic wrapped our mattresses. They truly went above and beyond.
This review is written since there is not a contact email to contact All My Sons about careless handling. Many items were damaged upon delivery after we discovered that some plastic containers were scattered in pieces at our departing apartment. Upon further investigation to the damages the following items were damaged and/or no longer function. 1. Instant Ace Plus Blender (photo attached) has its glass shattered and cannot use. 2. Reservoir Cover for Espresso (photo) that cannot function without a sealed lid (which has shattered). 3. Ceramic dishes that ended up in pieces (photo). 4. Large Dresser is missing one of its supporting legs (1/2), which we decided to remove the other since it's unlikely that the moving team still possesses this part. 5. Countless screws & shelves lost/damaged due to furniture being wrapped rather than secured then wrapped. We are still unpacking items from our move that occured nearly 4 days ago, still expecting to find more broken pieces to things we thought were fine. Nearly $300 in damages for service that racked up $700 in the service cost. At least the labor guys were personable & nice, but losing items that are used every day in my household is a definitive deal-breaker.