My wife and I selected John and his team to add a fireplace to our 3-season (now 4-season room) and could not be happier with the result or the process. Throughout my life, I have dealt with a number of supposedly top-tier contractors for remodeling and new builds in OH, IL, FL, and NC but none of them could hold a candle to the Chimney's Plus team. John and his team were always on time, clearly communicated, stayed on budget, and persisted through some of the most challenging weather we have experienced in a long time. You will not be disappointed if you select Chimney's Plus.
Before and after photos are below.
Miss Tori
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July 09, 2024
We are so happy with Eric and his knowledge. We wanted an inspection and cleaning of our chimney since we have never used it after purchasing the home almost 8 years ago. After 3 power outages last winter, we decided it would be helpful next season if it was safe. We knew we trusted Chimneys Plus after gutter installation on a previous home. Eric was friendly and didn’t mind our questions and curiosity about how it all worked. His work is thorough and we feel at ease with the results, including the part we need to replace in the future. His work area was spotless from the care with the tarps during cleaning. Hopefully we won’t need to fire it up, but chances are we will lose power in storms again this year. Thank you Eric and everyone that helped schedule our service!
Joshua Michie
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November 29, 2024
The level of professionalism presented by staff here is beyond top-notch. When I called with a repair issue, the young lady with customer service listened to what I had to say, asked politely if I would wait to be transferred to someone else, and placed me on hold. I was transferred to a staff member, Nathan Carson, who heard me out for a minute. Not only was he able to quickly identify the main issue at hand and walk me through some basics, he also went so far as to research the unit I have installed so as to make sure I had the correct manual since the unit was already installed when I purchased my home. Just above, and beyond in terms of customer service. Thank you, Chimney’s Plus, and thank you, Nathan!
Marta C
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November 26, 2024
Fernando from Chimneys Plus and his assistant did an excellent job today cleaning and painting our chimney termination caps. They were very professional and showed me pictures of the caps after they had been removed, cleaned and painted.
They look much better and are now protected from moisture.
Angela Viera
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October 29, 2024
When I called in October to have my gas fireplace serviced, Chimneys Plus was booked until January. So, they offered to have a technician call me the same day and help me over the phone. Nathan was incredibly helpful! He explained how my particular fireplace worked and the likely reason why I hadn't been able to get it started again this year. Nathan was professional, understanding, and encouraging during the entire call. After clear suggestions and pointers, the pilot lit easily and the flame was strong--all in less than 20 minutes! Thank you, Nathan!
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65 Moncure Pittsboro Rd, Moncure, NC 27559, USA
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My wife and I selected John and his team to add a fireplace to our 3-season (now 4-season room) and could not be happier with the result or the process. Throughout my life, I have dealt with a number of supposedly top-tier contractors for remodeling and new builds in OH, IL, FL, and NC but none of them could hold a candle to the Chimney's Plus team. John and his team were always on time, clearly communicated, stayed on budget, and persisted through some of the most challenging weather we have experienced in a long time. You will not be disappointed if you select Chimney's Plus. Before and after photos are below.
We are so happy with Eric and his knowledge. We wanted an inspection and cleaning of our chimney since we have never used it after purchasing the home almost 8 years ago. After 3 power outages last winter, we decided it would be helpful next season if it was safe. We knew we trusted Chimneys Plus after gutter installation on a previous home. Eric was friendly and didn’t mind our questions and curiosity about how it all worked. His work is thorough and we feel at ease with the results, including the part we need to replace in the future. His work area was spotless from the care with the tarps during cleaning. Hopefully we won’t need to fire it up, but chances are we will lose power in storms again this year. Thank you Eric and everyone that helped schedule our service!
The level of professionalism presented by staff here is beyond top-notch. When I called with a repair issue, the young lady with customer service listened to what I had to say, asked politely if I would wait to be transferred to someone else, and placed me on hold. I was transferred to a staff member, Nathan Carson, who heard me out for a minute. Not only was he able to quickly identify the main issue at hand and walk me through some basics, he also went so far as to research the unit I have installed so as to make sure I had the correct manual since the unit was already installed when I purchased my home. Just above, and beyond in terms of customer service. Thank you, Chimney’s Plus, and thank you, Nathan!
Fernando from Chimneys Plus and his assistant did an excellent job today cleaning and painting our chimney termination caps. They were very professional and showed me pictures of the caps after they had been removed, cleaned and painted. They look much better and are now protected from moisture.
When I called in October to have my gas fireplace serviced, Chimneys Plus was booked until January. So, they offered to have a technician call me the same day and help me over the phone. Nathan was incredibly helpful! He explained how my particular fireplace worked and the likely reason why I hadn't been able to get it started again this year. Nathan was professional, understanding, and encouraging during the entire call. After clear suggestions and pointers, the pilot lit easily and the flame was strong--all in less than 20 minutes! Thank you, Nathan!