This location is a hit or miss. I absolutely love Marcos because of the crust toppers. They are the only ones that offer them. Unfortunately, they don’t always put them on your pizza even when you order them. I brought it up twice but was told that my pizza did have toppers on. Idk if they changed the policy but in the past you can actually SEE and taste them. The picture on the left was my pizza, the right I was it is supposed to look like. I absolutely hate leaving a review but I am starting to feel gaslighted at this point.
Seth
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November 13, 2024
Been looking for another pizza spot for a while. Heard about this one on youtube and it was praised highly. The pizza was pretty solid.
The mushrooms tasted a bit “artificial” and the sauce I asked for was forgotten but it happens.
But overall I was satisfied with my experience. More than likely will be ordering again in the future.
Anjelica Rice
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June 15, 2023
This was my family and myself first time having Marco's Pizza. It was so good!!! I may have liked it better than Hungry Howies 🤫🫢🫣. The price did kill me a bit but I saw sign about a reward/ loyalty program so I'll look into that. The cheese pull on the pizza and bread was soooo bomb!
Jennifer Gronskei
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October 10, 2024
I ordered 2 pizzas and a salad. With the pizza's I ordered extra pizza sauce and once again, it didn't come, a lot like the last 2 times. For the salad, it was unbelievable that someone would actually put that mess into a container to sell, the onions were dry and shriveled, the lettuce was brown and slimy, the banana peppers were actually so dry they were crispy, and the container of this crap was not even 1/2 way filled, so thanks I think? The quality at this location has consistently gone down since Covid. Our regular location closed and this one picked up the slack but now, now I will just spend the extra money and go to Rosati's. The last 2 times I called to complain I was told no manager is available on the weekends, how is that even possible! A worker I spoke to mentioned he was brand new, only a few days trained and then abandoned there to deal with stuff above his pay grade!? We will NO LONGER go to this Marco's and I will be posting this review on the Google with pictures of the salad as well.
I will say this, bless those folks left working there with no guidance, I hope you give each and everyone of them a bonus and a raise when they are willing to show up on weekends when their own management won't!
Edit to add after the company responded here I did what they asked and have still yet to hear anything back.
J A2
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September 10, 2024
I had been a loyal customer of MARCOS’s for several years. Unfortunately, it has gone downhill at this location. The last few times I have ordered the pizza has been undercooked, the staff rude , they are understaffed and the manager on the weekends, A female clearly does not like her job nor should be in it .
I am having to come home and cook it in my oven in addition the crust of the pizza is dry, the breadsticks are dry.
I brought this up to the manager, who told me I would be refunded for this last order since it was mostly in edible and as of two weeks now have had no refund and no communication with the manager. I’m over the refund, but feel that under the circumstances, There are better pizza locations in the area and clearly they don’t want my business and since they are very shortstaffed, probably don’t want yours either.
Would recommend other pizza places in the area and that you stay away from this one.
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9906 Chapel Hill Rd, Morrisville, NC 27560, USA
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This location is a hit or miss. I absolutely love Marcos because of the crust toppers. They are the only ones that offer them. Unfortunately, they don’t always put them on your pizza even when you order them. I brought it up twice but was told that my pizza did have toppers on. Idk if they changed the policy but in the past you can actually SEE and taste them. The picture on the left was my pizza, the right I was it is supposed to look like. I absolutely hate leaving a review but I am starting to feel gaslighted at this point.
Been looking for another pizza spot for a while. Heard about this one on youtube and it was praised highly. The pizza was pretty solid. The mushrooms tasted a bit “artificial” and the sauce I asked for was forgotten but it happens. But overall I was satisfied with my experience. More than likely will be ordering again in the future.
This was my family and myself first time having Marco's Pizza. It was so good!!! I may have liked it better than Hungry Howies 🤫🫢🫣. The price did kill me a bit but I saw sign about a reward/ loyalty program so I'll look into that. The cheese pull on the pizza and bread was soooo bomb!
I ordered 2 pizzas and a salad. With the pizza's I ordered extra pizza sauce and once again, it didn't come, a lot like the last 2 times. For the salad, it was unbelievable that someone would actually put that mess into a container to sell, the onions were dry and shriveled, the lettuce was brown and slimy, the banana peppers were actually so dry they were crispy, and the container of this crap was not even 1/2 way filled, so thanks I think? The quality at this location has consistently gone down since Covid. Our regular location closed and this one picked up the slack but now, now I will just spend the extra money and go to Rosati's. The last 2 times I called to complain I was told no manager is available on the weekends, how is that even possible! A worker I spoke to mentioned he was brand new, only a few days trained and then abandoned there to deal with stuff above his pay grade!? We will NO LONGER go to this Marco's and I will be posting this review on the Google with pictures of the salad as well. I will say this, bless those folks left working there with no guidance, I hope you give each and everyone of them a bonus and a raise when they are willing to show up on weekends when their own management won't! Edit to add after the company responded here I did what they asked and have still yet to hear anything back.
I had been a loyal customer of MARCOS’s for several years. Unfortunately, it has gone downhill at this location. The last few times I have ordered the pizza has been undercooked, the staff rude , they are understaffed and the manager on the weekends, A female clearly does not like her job nor should be in it . I am having to come home and cook it in my oven in addition the crust of the pizza is dry, the breadsticks are dry. I brought this up to the manager, who told me I would be refunded for this last order since it was mostly in edible and as of two weeks now have had no refund and no communication with the manager. I’m over the refund, but feel that under the circumstances, There are better pizza locations in the area and clearly they don’t want my business and since they are very shortstaffed, probably don’t want yours either. Would recommend other pizza places in the area and that you stay away from this one.