Our experience with the Aluminum Company was beyond expectations as were the results of the improvements. During the project, several unforeseen issues came up and they were handled in a professional manner that gave us the opportunity to make informed decisions to save money down the road.
The project manager Jared was in constant contact and communicated in a manner that gave a level of understanding that allowed us to make the smarter decisions for what needed to be done in a cost-effective manner.
The individual crews working on site handled themselves curiously and professionally giving us updates and instructions on how the new items worked.
We have already had several of our neighbors comment positively on the improvements. We highly recommend The Aluminum Company of NC and will use them again for further improvements.
Rob Schmid
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February 21, 2025
We can't say enough about this company. After many years of neglect we found ourselves in need of a major facelift. We reached out to multiplie companies for evaluations and estimates. Jeff Hoffman of Aluminum Company provided a comprehensive and detailed estimate and made the whole process as smooth as possible. Once supplies were received we were able to get the job scheduled and in less than three weeks we had what looks like a whole new house!
The work crew was amazing. The job site was cleaned every night. The impact on the neighbors was kept to an absolute minimum (not easy to deal with a construction dumpster on a fairly narrow street!)
From start to finish we were kept informed and included in every phase of this project.
Thankfully we will never need to do this again to this house but if we do ... there's only one company we'll call!!
john Streck
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January 06, 2025
The performance by the Aluminum Company of NC gets top marks, they were outstanding. We found their attention to detail superior and compliment that with their continuous checking and verification if it was exactly what we wanted. That customer attention started from the first meeting with the sales rep up through the final review of their work product with their quality person at the close of the project. I was amazed at their deep bench of professionals as I became aware that most of the staff had been contractors in their own right with a deep experience in the building trades. Communications between all phase of the window replacement process was seamless as well as informative the options for each of our selections, the comparative tradeoffs coupled with what to expect. We believe that their top quality is directly attributable to their continuous focus on customer satisfaction.
With the finished install, our home looks like new, the windows add marked increase in visibility and the sound deadening from outside is a great relief from the noise pollution. My only regret is that this work was not done years ago.
Bouke Meyer
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October 22, 2024
Ryan was our first contact. He explained the windows and front door that would best suit our needs. He initiated the financing and ordering the products. We were kept up to date on the status of our order being handled by the manufacturer.
They installed 17 windows and a front door yesterday. The installation team was very professional and spoke with me often during the install.
My wife and I could not be happier.
Bob and Karen
Lynn McNeillie
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March 11, 2025
My husband and I had a great experience with Aluminum Company of North Carolina. We needed our crawl space doors replaced. The salesman scheduled us shortly for a visit to our home after calling him. He was on time and informative. After we engaged them for our job, another company representative came out to do precision measurements for our custom made doors. Our doors were installed within the time frame promised by two craftsmen. The company followed up with a company quality control representative to inspect the doors and installation to insure that we got the product and installation promised. We were not charged for our doors and installation until the job was finished and we were happy with the results. We would use Aluminum Company of North Carolina again and we would recommend them to others; because, of this good experience.
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1335 Hamlin Rd, Durham, NC 27704, USA
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Our experience with the Aluminum Company was beyond expectations as were the results of the improvements. During the project, several unforeseen issues came up and they were handled in a professional manner that gave us the opportunity to make informed decisions to save money down the road. The project manager Jared was in constant contact and communicated in a manner that gave a level of understanding that allowed us to make the smarter decisions for what needed to be done in a cost-effective manner. The individual crews working on site handled themselves curiously and professionally giving us updates and instructions on how the new items worked. We have already had several of our neighbors comment positively on the improvements. We highly recommend The Aluminum Company of NC and will use them again for further improvements.
We can't say enough about this company. After many years of neglect we found ourselves in need of a major facelift. We reached out to multiplie companies for evaluations and estimates. Jeff Hoffman of Aluminum Company provided a comprehensive and detailed estimate and made the whole process as smooth as possible. Once supplies were received we were able to get the job scheduled and in less than three weeks we had what looks like a whole new house! The work crew was amazing. The job site was cleaned every night. The impact on the neighbors was kept to an absolute minimum (not easy to deal with a construction dumpster on a fairly narrow street!) From start to finish we were kept informed and included in every phase of this project. Thankfully we will never need to do this again to this house but if we do ... there's only one company we'll call!!
The performance by the Aluminum Company of NC gets top marks, they were outstanding. We found their attention to detail superior and compliment that with their continuous checking and verification if it was exactly what we wanted. That customer attention started from the first meeting with the sales rep up through the final review of their work product with their quality person at the close of the project. I was amazed at their deep bench of professionals as I became aware that most of the staff had been contractors in their own right with a deep experience in the building trades. Communications between all phase of the window replacement process was seamless as well as informative the options for each of our selections, the comparative tradeoffs coupled with what to expect. We believe that their top quality is directly attributable to their continuous focus on customer satisfaction. With the finished install, our home looks like new, the windows add marked increase in visibility and the sound deadening from outside is a great relief from the noise pollution. My only regret is that this work was not done years ago.
Ryan was our first contact. He explained the windows and front door that would best suit our needs. He initiated the financing and ordering the products. We were kept up to date on the status of our order being handled by the manufacturer. They installed 17 windows and a front door yesterday. The installation team was very professional and spoke with me often during the install. My wife and I could not be happier. Bob and Karen
My husband and I had a great experience with Aluminum Company of North Carolina. We needed our crawl space doors replaced. The salesman scheduled us shortly for a visit to our home after calling him. He was on time and informative. After we engaged them for our job, another company representative came out to do precision measurements for our custom made doors. Our doors were installed within the time frame promised by two craftsmen. The company followed up with a company quality control representative to inspect the doors and installation to insure that we got the product and installation promised. We were not charged for our doors and installation until the job was finished and we were happy with the results. We would use Aluminum Company of North Carolina again and we would recommend them to others; because, of this good experience.