Probably needs a revamp, I probably understand it is themed to the name. However, place can use some cleaning. Coffee was okay, my wife didn't like her latte and sandwiches didn't feel fresh and they were out of majority menu items on a Monday morning. Prices seemed to be expensive. A good amount of seating space available though , Inside and a small sitting are outside.
Jessica Cawley
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October 09, 2024
Unfortunately their coffee just isn't what it used to be. Idk if it's the beans, or if staff just isn't trained right on making the coffee, but I haven't gotten a good latte in years since they switched owners. Every time it tastes like water. I only go when I'm desperate because it's nearby. My husband's last cold brew was undrinkable, it was so sour and bitter. He said it tasted like it had been made days ago. The staff are super nice so I feel bad, but I just really hope they change something! I miss the old wake zone!
Melissa C
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October 13, 2024
I’ve been a regular at wake zone since it opened years ago and it was gone downhill significantly since new owners took over. High school students run the coffee shop and have very poor training. Unsure of what flavors they have, unsure how or if they still honor rewards points, unsure how to make basic drinks, etc. very disappointed my favorite local coffee shop have barely drinkable coffee and stale baked goods after years of wonderful experiences.
Danielle Dunning
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October 26, 2024
My friend and I stopped in for a coffee. The drive through was pretty busy and the two kids behind the counter seemed to be prioritizing the drive thru. They didn’t acknowledge us for several minutes. I had to change my order 3 times as they didn’t have chai tea, soy milk or the seasonal syrup.
They continued to prioritize new drive up customers and ignoring the people in the lobby.
I had to ask when my order would be ready and waited another 5 or so minutes. In total was there almost 20 minutes and when I got my drink it was lukewarm and didn’t taste good at all. I threw it away.
Clearly not being managed well, with poor customer service and lack of supplies needed for a busy Saturday morning.
Violet Ohl
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November 08, 2024
I ordered a cold brew and it was so acidic it was disgusting, I even tried putting more cream and sugar into it when I got home but there was no saving it, completely undrinkable. I have never had a cold brew be so acidic like that, even when I’ve done it myself at home and in this case I wish I would’ve saved myself the money and just done that.
I can’t speak to any of their espresso drinks, but I would steer clear of the cold brew and probably the drip coffee too. They need to check whatever beans or machines they’re using that’s causing this.
Also their service is pretty slow even when I was the only one in the drive through line (which is also very oddly shaped/located). I asked for almond milk in my drink and they didn’t do that but still charged me for it.
There are so many other coffee shops around just go somewhere else. I will not be returning.
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6108 Old Jenks Rd, Apex, NC 27523, USA
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Probably needs a revamp, I probably understand it is themed to the name. However, place can use some cleaning. Coffee was okay, my wife didn't like her latte and sandwiches didn't feel fresh and they were out of majority menu items on a Monday morning. Prices seemed to be expensive. A good amount of seating space available though , Inside and a small sitting are outside.
Unfortunately their coffee just isn't what it used to be. Idk if it's the beans, or if staff just isn't trained right on making the coffee, but I haven't gotten a good latte in years since they switched owners. Every time it tastes like water. I only go when I'm desperate because it's nearby. My husband's last cold brew was undrinkable, it was so sour and bitter. He said it tasted like it had been made days ago. The staff are super nice so I feel bad, but I just really hope they change something! I miss the old wake zone!
I’ve been a regular at wake zone since it opened years ago and it was gone downhill significantly since new owners took over. High school students run the coffee shop and have very poor training. Unsure of what flavors they have, unsure how or if they still honor rewards points, unsure how to make basic drinks, etc. very disappointed my favorite local coffee shop have barely drinkable coffee and stale baked goods after years of wonderful experiences.
My friend and I stopped in for a coffee. The drive through was pretty busy and the two kids behind the counter seemed to be prioritizing the drive thru. They didn’t acknowledge us for several minutes. I had to change my order 3 times as they didn’t have chai tea, soy milk or the seasonal syrup. They continued to prioritize new drive up customers and ignoring the people in the lobby. I had to ask when my order would be ready and waited another 5 or so minutes. In total was there almost 20 minutes and when I got my drink it was lukewarm and didn’t taste good at all. I threw it away. Clearly not being managed well, with poor customer service and lack of supplies needed for a busy Saturday morning.
I ordered a cold brew and it was so acidic it was disgusting, I even tried putting more cream and sugar into it when I got home but there was no saving it, completely undrinkable. I have never had a cold brew be so acidic like that, even when I’ve done it myself at home and in this case I wish I would’ve saved myself the money and just done that. I can’t speak to any of their espresso drinks, but I would steer clear of the cold brew and probably the drip coffee too. They need to check whatever beans or machines they’re using that’s causing this. Also their service is pretty slow even when I was the only one in the drive through line (which is also very oddly shaped/located). I asked for almond milk in my drink and they didn’t do that but still charged me for it. There are so many other coffee shops around just go somewhere else. I will not be returning.