We replaced all windows in our 2100 square foot house except 1 and were amazed at not just the price (lowest of 4 quotes), but the quality of the product, customer service and installation. The Silva Team of installers were amazing to watch, they completed the installation in just one 8 hour day and completely cleaned up after their work. The windows themselves are impressive, we no longer struggle to open/close them, clean them or move the screens. Now that we went without grids on back and sides of house, the view is amazing. I absolutely love the casement window above the kitchen sink, so easy to open and close. Bob was everything we wanted in a salesman, nice, informative and not pushy. Eric also gave us great service as they measured multiple times to make sure the specialty windows turned out just right. The timing of purchase to install was also fast, windows were ready in the timeframe promised and installation appointments were readily available. We highly recommend Window World and love our new windows.
Kim Evans
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September 27, 2024
Extremely pleased from start to finish with our new windows and front door. Next we’ll be painting shutters black and replacing railing with wrought iron. We built this home 30 years ago and feels like a new home!
Baxter Green
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November 01, 2024
The end-to-end process was outstanding.
From the initial meeting with the design consultant Jason, to regular office updates on production status, to the exceptional installation from Silva and Reno, everything was issue free and just an awesome experience. A bonus was that though given an 8-12 week production estimation, our windows were ready in just 4 weeks.
Such a great experience and from our perspective this is a company-wide goal. We have a condo on the beach in South Carolina that we need to replace both beach facing balcony sliding door/window systems and after doing due
diligence with those quotes have ordered them from WW as well.
Thank you Window Word of Raleigh for the fantastic experience.
Brandi Farlow
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December 17, 2024
The sells person was great but unfortunately that seems to be where it ended. We left a large deposit with the company 4 months ago. We were given a number to text for updates. Every timeframe they gave us has passed. I always had to reach out after the time frame to get an update. The contact was never made to me letting me know that it would be longer for items to come in. We get a communication over 2 weeks ago that the windows were in and they were waiting on the siding. We were told previously that they had the siding ready and were waiting on the windows. The communication has been very poor and now we cannot get in touch with anyone at the company regarding a start date of our project. I have never had this lack of communication regarding such a large project. The bottom line is if you want your project done in the time they stated, look elsewhere. I was warned previously from other customer that have used this company but honestly did not think it would be this bad.
Ann Thomas
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September 25, 2024
Two people came and installed three windows for me. They were on time and worked to replace the windows quickly and did not make any mess. I am very satisfied and happy to be able to open a window if I need too. I recommend them highly!
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1020 Investment Blvd, Apex, NC 27502, USA
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We replaced all windows in our 2100 square foot house except 1 and were amazed at not just the price (lowest of 4 quotes), but the quality of the product, customer service and installation. The Silva Team of installers were amazing to watch, they completed the installation in just one 8 hour day and completely cleaned up after their work. The windows themselves are impressive, we no longer struggle to open/close them, clean them or move the screens. Now that we went without grids on back and sides of house, the view is amazing. I absolutely love the casement window above the kitchen sink, so easy to open and close. Bob was everything we wanted in a salesman, nice, informative and not pushy. Eric also gave us great service as they measured multiple times to make sure the specialty windows turned out just right. The timing of purchase to install was also fast, windows were ready in the timeframe promised and installation appointments were readily available. We highly recommend Window World and love our new windows.
Extremely pleased from start to finish with our new windows and front door. Next we’ll be painting shutters black and replacing railing with wrought iron. We built this home 30 years ago and feels like a new home!
The end-to-end process was outstanding. From the initial meeting with the design consultant Jason, to regular office updates on production status, to the exceptional installation from Silva and Reno, everything was issue free and just an awesome experience. A bonus was that though given an 8-12 week production estimation, our windows were ready in just 4 weeks. Such a great experience and from our perspective this is a company-wide goal. We have a condo on the beach in South Carolina that we need to replace both beach facing balcony sliding door/window systems and after doing due diligence with those quotes have ordered them from WW as well. Thank you Window Word of Raleigh for the fantastic experience.
The sells person was great but unfortunately that seems to be where it ended. We left a large deposit with the company 4 months ago. We were given a number to text for updates. Every timeframe they gave us has passed. I always had to reach out after the time frame to get an update. The contact was never made to me letting me know that it would be longer for items to come in. We get a communication over 2 weeks ago that the windows were in and they were waiting on the siding. We were told previously that they had the siding ready and were waiting on the windows. The communication has been very poor and now we cannot get in touch with anyone at the company regarding a start date of our project. I have never had this lack of communication regarding such a large project. The bottom line is if you want your project done in the time they stated, look elsewhere. I was warned previously from other customer that have used this company but honestly did not think it would be this bad.
Two people came and installed three windows for me. They were on time and worked to replace the windows quickly and did not make any mess. I am very satisfied and happy to be able to open a window if I need too. I recommend them highly!